Last Updated: [09/10/2025]

This Privacy Policy describes how your personal information is collected, used, and shared when you use the Afiam application (the "App").

Information We Collect

When you use the App, we collect the following information:

Camera Access: We require access to your device's camera. This is used only for the purpose of scanning product barcodes to manage inventory and process sales. We do not store, transmit, or save any images or videos from your camera.
Account Information: When you register, we collect information associated with your account, such as your name, email address, and shop identifier. This is used to provide our services and ensure data isolation between different stores.
Device Information: We may collect information about the device you use to access the App, including the hardware model, operating system and version, and unique device identifiers.
Usage Information: We collect information about how you use the App, such as the features you use and the actions you take. This helps us improve the App's functionality and user experience.

How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve the App.
Process transactions and manage your shop's inventory and sales.
Personalize your experience.
Communicate with you, including responding to your comments, questions, and requests.
Monitor and analyze trends, usage, and activities in connection with our App.

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

With your consent.
With third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting via Firebase).
If we believe disclosure is required to comply with any applicable law, regulation, legal process, or governmental request.

Data Storage

All your shop data, including products, sales, and customer information, is stored securely on Google Firebase servers. We implement security rules to ensure that your data is isolated and only accessible to authorized users from your store.

Your Rights

You may have certain rights regarding your personal information, subject to local data protection laws. These may include the right to access, correct, or delete your information.

Data Deletion

You can delete your data directly from the App at any time. When you request data deletion:

Immediate Deletion: All of your shop data, including products, sales records, inventory, customer information, and transaction history will be permanently deleted immediately.
Retained Information: To prevent abuse of our system, we retain basic account information (email address, username, and plan type) for up to 3 months before permanent deletion.

After the 3-month retention period, all remaining data will be permanently deleted from our servers.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: www.afiam.app/chat

Privacy Policy for Afiam App